Debra G Zbp

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Verified Reviewer

Elite bonus dollars

I am trying to purchase 2 pair of Bobs sneakers, used the code spring, and when I tried to apply my $20 reward dollars. I am unable to apply.
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Loss:
$20

Preferred solution: Trying to apply my Elite $20 reward dollars to my existing order.

Anonymous
map-marker London, England

Trying to make sure my order is ok

Can't Conact any one to check that my order is OK as I haven't received a confirmation. Very frustrating and I'm nervous about ordering on line. I need an answer please.
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Alexzandrea Uto
map-marker Las Vegas, Nevada

Complaint against store employee

You keep saying country or zip code is wrong
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Auda Iur
map-marker Jaipur, Rajasthan

I need to exchange for a different size

We got a different size And no one has been taking my call
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Anonymous
map-marker Chicago, Illinois

Wrong address

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I placed an order for a pair of Skechers and they were delivered to the wrong address my address is 9513 S Ave M and they delivered them to 9825 Ave M. I am really disappointed and would like to know what will be done about this? I went to the house where they were delivered but no answer of course.
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User's recommendation: Yes I would recommend people to buy Skechers I like the product.

Anonymous
map-marker Houston, Texas

Prank call

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I just received a call from (267) 836-**** which I believe to be a prank call please do not answer they are talking very vulgar and very disrespectful!!!
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User's recommendation: Bad business

Anonymous
map-marker Slippery Rock, Pennsylvania

See if my return was recieved

1 pr of shoes was returned on order # 1668****.Want to make sure they were recieved & have Aftetpay credited.
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User's recommendation: Been a week & havnt heard from sketchers yet.

Juan D Gwn
map-marker Northwest Harris, Texas

Manager with bad attitude

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Purchased shoes from some mgr named Elmer and he was very rude to me and my daughters. I have purchased Over fifty or sixty pairs of shoes recently but i guess he was in a bad mood i will not be buying any more shoes from them. Thos happened back on February bit im reporting it now.
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Pros:
  • Some great employees

Preferred solution: Let the company propose a solution

User's recommendation: Dont buy from the store on4950 ****.

Kolden Rds
map-marker Pasadena, Maryland

Did not receive my package

Still did not receive my package nobody answered the phone I still have not spoke to anyone
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Teira Lkm
map-marker Moneta, Virginia

Checking on a order

Took money out of my account for three pairs of shoes when I only ordered one pair I would appreciate if some one could call me at 434568****
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Shelly G Uoq

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Verified Reviewer

Charges on my account

I recently received charges on my account that were NOT authorized. I have already filed a dispute through my bank. The charges and dates: $85.86 on 3/28/20, $192.52 on 3/28/20, $214.00 on 3/30/20, $168.53 on 3/31/20, and $168.54 on 4/01/20. Please contact me as soon as possible so this can be resolved... Thank you, Shelly Gilchrist..
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Loss:
$829

Preferred solution: Full refund

Anonymous
map-marker Pass Christian, Mississippi

Never received order

I never recieved my order but you got the money!
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Jason H Rkw

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Verified Reviewer

Defective shoes

I bought a pair of your shoes a week or so ago and have barely worn them and the the stitching around the toe guard is falling out and the the shoes are coming apart. Im very disappointed . I like buying this brand , but i wont anymore if this is the quality theyve become.
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Loss:
$68

Preferred solution: Let the company propose a solution

Anonymous

Fall with Sketchers Ill never buy them again

I wore a brand new pair of Sketchers Outdoor Sportswear on a golf course in AZ in Feb 2020. I was on the 13th hole when I stepped from the grass to the concrete cart path and it was like stepping on pure ice. I feel straight down and and injured my shoulder. It turns out the fall caused a compete tear of one of my ligaments from the bone and a half tear in another. I need shoulder surgery to repair. Because of the CV19 it has now taken me 60 days of pain to finally get that scheduled. Apparently I am not alone. I have read about folks falling from wearing Sketchers in England and the USA. Some folks state they fall forward because the soles of some of the Sketchers grab the floor. Others like me fall backward because any moisture on the bottom of the sole makes the shoe extremely slippery. This surgery is going to be very , very expensive. I have not reached out to Sketchers because of all the negative reviews i have read about their customer service. I am however looking for an attorney. Seve Minnesota
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Loss:
$70

Preferred solution: Full refund

Fiona G Luk
map-marker Oklahoma City Southwest, Oklahoma

Run Away

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Skechers - Run Away
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Skechers - Run Away - Image 3
I bought a pair of Sketchers Relaxed fit work boots less than 3 months ago. The inside back linings in both boots have warn away and the plastic has broken down and either digs into my heel or comes apart and I end up having to take my boots off multiple times a day to remove it.
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Loss:
$68
Cons:
  • Poor quality
Reason of review:
Bad quality

Preferred solution: Full refund

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