Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Inside the Whittier CA. store I was looking for a certain size of a shoes. An employee was passing by so I asked him if the store has it. He said he will check & left. Usually they just say that & never come back. Not only did he come back to tell me that the store doesn't have it, he had also checked the other stores & found it online!!!

When i was done shopping, i had 10 pairs of shoes. I met him again at the cash register. 6 pairs needed to be checked for either different colors or different sizes which he did & I also had 2 different transactions for the other shoes. On top of that I also had a question about the problem with points on my sketchers card which he checked with my email & phone# since I didnt know how to do it.

Now he helped me with all of this with a smile, never agitated, pure sincere willingness to help with such a patience. He went above & beyond to help a customer. When all transaction was done I had to let the manager know what a great employee he was. I asked his name, he said "Chandler" & I asked to speak to the manager & he said he was the manager!

Sketchers! You have one of the SUPERB employee here!

Product or Service Mentioned: Skechers Manager.

Reason of review: Good customer service.

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