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Summary of Skechers Customer Service Calls

214 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:26 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Skechers to Ask about:

Product/ Service quality:

  • “Show quality”
  • “Pasting broken low quality”
  • “Want to ask about shoes quality”

Shipping and Delivery:

  • “Package was not delivered”
  • “Time of delivery”

Return/ Replace:

  • “Waiting 1 whole week for money to be returned to my bank account”

Payments and Charges:

  • “Payment problems”

Account:

  • “Cant log in my account to get my credits”

Staff:

  • “Horrible customer service”

Other:

  • “Add purchased”
  • “Because in my laptop put a note. "There was an error placing your order"”
  • “I cannot order. Your server is down. It is extremely frustrating”

About Skechers

Top 5 Likes about Skechers

Comfort, How they fit, Style, People where great, Great customer service

Top 5 Dislikes about Skechers

Customer service, Poor quality, Poor product, Fell apart, Smell

Summary

Skechers, which already operates in more than 100 countries, has grown revenue from its ... Skechers (NYSE: SKX) is an American shoe company headquartered in ...

Skechers reviews and complaints

Skechers is ranked 147 out of 1932 in Footwear and Clothing category

Area Served

Canada, USA

Payment Methods

VISAMasterCard

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Skechers Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Skechers

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