Skechers Contact Information

  • (800) 746-3411

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Currently you can call only US numbers.

Headquarters Address:

SKECHERS USA, Inc.
Customer Service 228 Manhattan Beach Blvd.
Manhattan Beach, CA 90266
USA

Other Info:

Mon-Fri 8:00am to 5:00pm Pacific time
Customercare.india@skechers.com

Social Networks:

Summary of Skechers Customer Service Calls

308 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
02:17 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Skechers to Ask about:

Product/ Service:

  • “Pasting broken low quality”
  • “Quality of the shoe”
  • “Show quality”

Request for Information:

  • “Checking availability”
  • “How to use points”
  • “How much is it to get a shoe made”

Account:

  • “Password reset”
  • “Cant log in my account to get my credits”
  • “Trying to reset our password”

Return/ Replace:

  • “Return”
  • “Waiting 1 whole week for money to be returned to my bank account”

Shipping and Delivery:

  • “Wrong order”
  • “Package was not delivered”
  • “Time of delivery”

Payments and Charges:

  • “Signed up no email coupon 20% its a 100 mi. drive to your store. Told me to come back with welcom card. Said they wont honor Tacoma, WA”
  • “Payment problems”

Employment:

  • “Need copy of reciept to show employer”

Refund:

  • “Exchange or refund”

Staff:

  • “Horrible customer service”

Other:

  • “I haven’t worked for Skechers in almost 2 years and I’m trying to apply for good assistance and the said I still work there I need proof that I don’t work for Skechers anymore.”
  • “Shoes falling apart”
  • “Elite program complaint”

Skechers Rating Stats

2.3 out of 5 stars
based on 444 reviews
See all 785 reviews reviews

Rating stats

  1. 146 reviews
  2. 127 reviews
  3. 93 reviews
  4. 52 reviews
  5. 26 reviews

About Skechers

Top 5 Likes about Skechers

Comfort, How they fit, Style, People where great, Great customer service

Top 5 Dislikes about Skechers

Customer service, Poor quality, Poor product, Fell apart, Smell

Summary

Skechers, which already operates in more than 100 countries, has grown revenue from its ... Skechers (NYSE: SKX) is an American shoe company headquartered in ...

Skechers reviews and complaints

Skechers is ranked 171 out of 2072 in Footwear and Clothing category

Area Served

Canada, USA

Payment Methods

VISAMasterCard

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Skechers Stats

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