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Marilyn A Bpx
Verified Reviewer

Why is it so hard to find 10 wide on line and in store?

Top question

Can’t find my size anywhere

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1 comment
Irene Moore
Shopping Expert

Unfortunately, skechers.com doesn’t provide any information on why it's so hard to find 10 wide sizes. The company size chart is available at skechers.com/size-chart.
For further assistance please contact Skechers Customer Support by phone at 1-80*-746-3411.
Please note customer support is provided Monday through Friday from 8am - 7pm PST.

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Kanykei P
Verified Reviewer

Which animal's leather do you use?

Which animal's leather do you use to make your shoes. Do you use pig's leather?

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1 comment
Irene Moore
Shopping Expert

According to the Skechers help section, most leather used in Skechers footwear is cow-derived. To get more information about the Skechers products, please contact the Skechers customer care team:
  • via the company's social networks.

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Becjy s

Link for video interview

You sent me a link I can’t find it . Can you pleas resend

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PissedConsumer Official
On Behalf of PissedConsumer Help Center
On Behalf of PissedConsumer Help Center

Dear Pissed Consumer user,

Thank you for your patience and interest.
The link has been resent to your email.
Please check the email box.
Regards,
Pissed Consumer Help Center Team

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Miravida L

Searching for months

Dear Skechers, I have been searching months for a pair of your older model shoes, to no avail. You see, my mother is extremely fond of them and has worn them out to the point that they’re no longer providing the support and comfort she needs for her shoes.

I will attach pictures of what the shoes look like, and if you still have this model, where I can get them?

I’ve bought her newer Skechers but she just keeps going back to these, and I always look out for her since she’s 74 and wouldn’t have the patience to do the searching haha. I hope you have them or perhaps an updated model of them.

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Ann McDonald
Shopping Expert

Your question about the shoes you need is quite specific. Try to reach out to Sketchers customer service by phone number 1-80*-746-3411

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Bambi Mcj

Customer compliment

No answer when I called. I'd like to give you a customer compliment, but do so thru the mail.

Can you please contact me with your mailing address? The compliment is from my 10 year old daughter in the form of a letter she wrote to you.

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PissedConsumer Official
On Behalf of PissedConsumer Help Center
On Behalf of PissedConsumer Help Center

You can send it by the following Sketchers mailing address:

SKECHERS Customer Service
228 Manhattan Beach Blvd.
Manhattan Beach, CA 90266

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Dharshana
Verified Reviewer

When will i get refund. How can i track the refund.

I returned a product on 2-12-2022 in Burjman-Dubai. I never received the refund.

It has been 20 days and no refunds so far.

Will i get the refund or not. There is not even single reference number sent to mail id.

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Karen K Zvl
Verified Reviewer

I'm returning 2 pairs of shoes tomorrow.. Is there any paperwork needed inside the box?

One pair is to big and the other to small. I already have a pair picked out to buy after this transaction goes smoothly.

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Ashok R Ijb

How can I repair my skecher shoes

Left side my shoes tore in side rounded.when i am wear it damage my skin..so if company can repair .pl answer me.how can i

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Lynda L Hyh

Dolls Kill company is selling skechers are they the real Skechers?

I want a pair of the roadies Hot Pink 90SBBY patent leather sneakers in a size 6. you don’t have my size, but I see online, that a place called Dolls Kill has them and they have the hot pink size 6, I want to know if this place is really selling the real Skechers.

Do you know anything about this place.?, or will you ever get more of the hot pink 90SBBY sneakers?

I don’t want to buy a pair of Skechers from a place that may not be selling the real Skechers. Thank you so much.

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Marlene S Fak

When do I get my new boots

I made a purchase on my sister cell phone my order number is 2487**** I just want to know when I will get my boots. My Name Is Marlene Spann and I live at 17 Cindy Lane Unit 219 Ocean township N.J. 07712

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Shawn T Evr

Defective?

Hi, not sure if you can even help but I purchased a pair of Sketchers boots at the end of last winter. So this was my first winter wearing them.

I waterproofed them and was super happy with them…, the only problem is the heel part on the right boot is not right or something is wrong with it. It is hard to get the boot on, once I do I have to adjust it and then good to go.

Is there anyway to get this fixed? Like I stated I am really happy with the boots just this issue with the right heel part.

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Pamela H Tks
Verified Reviewer

Where is my order?

Where is my order number 240-3**-**?? I have got nothing telling me where my shoes are. I ordered them it says it was shipped 2 to 7 days I have received nothing

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Vera K Nmu

How can I return a pair of work shoes back to Skechers bought wrong size can they be return via the ups store

I purchase the wrong size shoes need to return them can they be return via the ups store I would need a pre printed return label if that's possible or do I have to bring them back to the Skechers store

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Katheryn G Klu
Verified Reviewer

Sketcher guarantee.

2 months ago I purchased my husband a pair of dress/work shoes. They have begun peeling off on the toes of them.

That’s a lot of money for something that’s not going to last.

What can happen with this issue? Thank you

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Mary C Gop

Shoe info

Hello, I’m looking at shoe item # 193642****80. (Street Uno Night Shade Sneakers) I was wondering if they’re slip resistant? I work in a very wet environment and need shoes that’ll keep me on my feet.

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Mike T Qci

How to return boots

Bought a pair of your work shoe / boot from Kohls. Wore then a couple times and there's something hard pushing up in the arch area.

Unable to wear. Very uncomfortable.

But have worn them so ??? unable to return to store.

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Mary L Bry

Shoes less than three months old and top completely separated from the bottom

I am a senior on fixed income. Doctor recommended your shoes for a foot problem.

After less than 3 months the shoes separated. Will you replace and if so how do I go about getting replacement?

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TUTH A

how to reset password?

I forgot my login password and am waiting for the email to reset but it never came. Please include my elite number and pin. Thanks.

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Lola Dpo

How can I get a refund

We got pair of men sketchers Sandler and they broke in a month how can I get a new pair

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shirley h Bph

skecher shoes holes in back

Why do my skechers have holes in the back of them ??

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