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SKETCHY SKETCHERS - DELIVERS FULL CUSTOMER DISSERVICE EXPERIENCE

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Skechers - SKETCHY SKETCHERS - DELIVERS FULL CUSTOMER DISSERVICE EXPERIENCE
Update by user Mar 19, 2021

* My comments in red on the email attachments.

Original review posted by user Mar 19, 2021
Criminally horrible customer service for a mammoth profit glutted corporation. First, they charged my credit card after saying they were not going to charge my card until the order was shipped. I found they had actually...
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1 comment
#2124266

Exact same experience.

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ID
#2465156 Review #2465156 is a subjective opinion of poster.
Loss
$118
Preferred solution
Let the company propose a solution
Most helpful review
New Reviewer

Skechers memory foam sneakers caused foot problem

I purchased a pair of Skechers memory foam sneakers last year.I wore them for a week or two.I woke up one morning and felt a pain on the inside of my left ankle.there was also swelling and a burning sensation in that area as well.I notice these shoes don't have arch...
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132 comments
#2187908

I had bought a new pair for going on a trip and tripped so badly in the airport. I landed on the floor and both knees black and blue for days.

I tripped in them several times after but managed not to fall. There is something with them that cause the tripping.

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ID
#1083393 Review #1083393 is a subjective opinion of poster.
Location
Garden City, New York
Product
Skechers Relaxed Fit Shoes
Reason of review
Bad quality

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Double transactions for the same products

I have two pending transactions of the same product purchased in Skechers Philippines online store (2 Skechers shoes). Please cancel my first transaction with order number # 44b638-90 in Singapore dollars 695.45 (USD 103). I forgot to turn off my VPN which was...
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ID
#3861013 Review #3861013 is a subjective opinion of poster.
Location
Makati City, Manila

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New Reviewer

I don’t like the model of shoes

Skechers - I don’t like the model of shoes
The shape of the shoes is changing, I just worn fewer times and now I want to return to the store please
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ID
#3858810 Review #3858810 is a subjective opinion of poster.
Location
Markham, Ontario

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New Reviewer

Refund

Skechers - Refund
Skechers - Refund
Skechers - Refund
I bought a par of shows dor my mom 4 weeks ago and i came to peru one shoe is wider than the other one They are both the same size but one looks fat I bout it at sketchers outlet in azusa, california
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ID
#3858461 Review #3858461 is a subjective opinion of poster.
Location
Lima, Lima

Not getting service from customers service

Bought a pair of shoes junk came apart in 2 months now help first time to buy last time I will buy now i now why it is called pissed customer

User's recommendation: Do not buy now help.

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ID
#3856476 Review #3856476 is a subjective opinion of poster.
Location
Columbia, South Carolina

Poor customer service, defective shoes no response

I sent an email regarding defective shoes. After an initial email with a customer service representative no one responded.

User's recommendation: Skechers has lost it value for spend your money elsewhere.

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ID
#3854511 Review #3854511 is a subjective opinion of poster.
Location
Bridgetown, Saint Michael
Preferred solution
Full refund

No me llegó mi pedido ..y no me resuelven dijeron que me iban a reemplazar otros y asta el día de hoy gracias

no metroasí esluciaionan sobre mi pedido compré en líneaun hacerspAres Delaware zapatos y me llegué solo el un par mi llamado tres vecesí no yo soLucionanorte
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ID
#3854062 Review #3854062 is a subjective opinion of poster.
Location
New York, New York

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New Reviewer

What happened to their quality?

I bought a $100 pair of sandals, expecting them to last more than a month. After the first month they started deteriorating at the seams, literally. Ive had people that have had the same issues and when they called customer service they were basically told its their fault. Well I have no issues, Im healthy, I dont have any problems with my feet they are the worst pair of shoes I have ever had. Buyer beware.

User's recommendation: AVOID.

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ID
#3850266 Review #3850266 is a subjective opinion of poster.
Location
Cambridge, Ontario

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Sketchers arch fit cruise around sandals

Skechers - Sketchers arch fit cruise around sandals
Skechers - Sketchers arch fit cruise around sandals
Original review updated by user Aug 12, 2022
I bought a pair of Go Walk Arch Fit Cruise Around sandals (140251/BBK} at Meijer for $70.00. I am greatly disappointed with the performance of these sandals: The arch fit is not stable and the foot slips and slides and makes odd noises while walking; in addition, the...
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ID
#3846533 Review #3846533 is a subjective opinion of poster.
Cons
  • No customer service
Preferred solution
Full refund

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Golf shoes falling apart

Skechers - Golf shoes falling apart
Skechers - Golf shoes falling apart
I bought a pair of Sketchers torque golf shoes last August through Sports Direct on line. Between myself and my wife we have had several pairs of sketchers shoes. But unfortunately this pair has let me down. I have had them just under a year and havent worn them too much. But the shoes are cracking and worn both inside and out. Ive always trusted the Sketcher brand. But this time it let me down. What can be done?

User's recommendation: Buyer beware.

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ID
#3845981 Review #3845981 is a subjective opinion of poster.
Location
Keswick, England

I want to know when will you send my order

My order has been processing for 6 day's. N I called their corporate office n I was on hold waiting for somebody to pick up for an hour. I able to do laundry and vacuum and do dishes and they still didn't pick up. So I went on pissedcusumer.com. and called thru them and they answered in a half hr.
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ID
#3844277 Review #3844277 is a subjective opinion of poster.
New Reviewer

Bad customer service

I drove to a Skechers store to purchase two pair of shoes with the sales going on,they had one pair my size,the other they did not the sales person took the pair went to the computer checked to see if they had at another store told me they did I asked if he was sure he said yes I drove 30 minutes to the store they had nothing w/ gas prices I was upset so I tried to order online at the store and was told no discount all that way for nothing .bad customer information!!!
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ID
#3840937 Review #3840937 is a subjective opinion of poster.
Location
Redlands, California
Pros
  • Products are good
  • Good prices
Cons
  • Did not receive promised discount
Preferred solution
Let the company propose a solution

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New Reviewer

Last 2 pair of sandals that I have purchased have came apart.

I would like information on how I can get replacement sandals for my sandals that have broke. I have 2 pair.
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ID
#3819717 Review #3819717 is a subjective opinion of poster.
Location
Detroit, Michigan
Pros
  • Shoes comfy and good quality
Loss
$60
Preferred solution
Replacement sandals

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New Reviewer

Exchange

Hi , we have got Skechers shoes 1 month ago ..and we lost the box for that ..but shoes was never worn ...so we went to shop to return but because we don't have box they said we can't exchange it .. I don't have receipt but i got transaction record in banking app. Location was Cockburn gateway , western Australia.
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ID
#3816428 Review #3816428 is a subjective opinion of poster.
Location
Perth, Western Australia
Preferred solution
Exchange
New Reviewer

Uncomfortable

Skechers - Uncomfortable
There is pain in the foot and redness due to which it is difficult to wear shoes. Please exchange my shoes.

User's recommendation: Yes but plz solve my problem..

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ID
#3812976 Review #3812976 is a subjective opinion of poster.
Location
Meerut, Uttar Pradesh

Bad material and very disappointed

Skechers - Bad material and very disappointed
after a month there are holes in my skits slippers, I have pictures of them. I am very disappointed in the brand and material, I would like to see a response back and name of these slippers
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ID
#3808322 Review #3808322 is a subjective opinion of poster.
Location
Churriana De La Vega, Andalusia

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