Skechers

I bought my work shoes three months ago at a store for $55. The sole came off, and under the warranty they can offer a $55 online coupon.

The similar work shoe costs $130 online, meaning I have to pay $75 more for the same shoe. They cannot give store credit, a replacement, or a refund. I have been shopping at Sketchers for 10 years for a family of five.

I've seen them grow fast, opening big stores and increasing the prices of their products over time. However, the quality has degraded and there is a lack of customer service.

Answer your phone when I call. The website let me make a call.

No phone rang. No one answered.

Useless. You harvest my information, email, and phone number, and then don't have the decency to answer your phone.

I purchased a size 12 slip on shoe from a Schechers

online advertisement, I already have a size 12 similar shoe that fits exceptionally well,that's why I ordered the same size shoe. When the shoes arrived they are too small , I certainly cannot slip them on.

They are to short, and too narrow, how can that be? Evidently zero Q.

C. in China one thing they are good at "manufacturing inferior Dont products".

Extremely small for a size 12, I already have another pair of size 12 which fir perfectly. Another other example of Chinese made junk, they certainly are skilled at making inferior productsSta

I bought a pair of Skechers air-cooled memory foam sneakers and lost the receipt. When I realized the box only contained the right sneaker, I went to the store, and they told me they couldn't do much for me.

They did say it was probably a warehouse error.

What are my options? I have been purchasing your shoes for years.

I ordered sketchers on September 23 2024 And today is 10-30-24, so I have worn the shoes for a month and the rubber traction is peeling off and the right side shoe the rubber sole has cracked and separated I paid 52.00 plus shipping my size 14 m I have a old pair that have lasted me for years and years thats why I bought another pair but the quality is terrible

TI have contacted you regarding the return of 2 pairs of sandals

I got sent 4pairs of sandals but I only want 2 pairs I have contacted you regarding the return and given a ticket number and told I would contacted within 3 days but I have not heard anything I tried using your returns service but it would not accept the order number I have

I need to return 2pairs hope you can assist me with this problem

Need label for box so I can send them back.

Shouldn't have to write 100 symbols.

So if you could send me a label so I can return the shoes

The representative was knowledgeable and efficient in walking me through the process of my online return. He was also courteous and professional. Thank you.

The left shoe has a persistent squeak and I was recommended what to do to try to fix it. If it doesnt work I was told they could replace it

Terrible shoes, the "memory foam" didn't last a week before so uncomfortable I had to purchase inserts just to wear them. About 2 months of normal wear and shoe has basically fallen apart.

I didnt keep receipt as shoes normally last longer than this. Store would not help, Web support would not help.DO NOT PURCHASE SKETCHERS SHOES THEY DO NOT LAST

I had the most amazing service in the fleetwood branch Affinity Lancashire I needed UK 13 and couldnt see many on display a lovely lady looked in a stock area and checked local branches, I feel she went above and beyond nothing was too much trouble she was enthusiastic and passionate about what she was selling I made a purchase @***.55and was served by Kathryn This was by far the best service I had in the whole of the shopping village