Skechers
Reviews and Complaints
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Verified ReviewerCant find type and size of shoe
- Love the shoes
- 0 stock
Preferred solution: I am looking for a popular Skechers brand called Black Multi size 10w it has to be wide or size 11 wide I can’t find it anywhere
User's recommendation: I do mot know I haven’t received an answer to my question
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Verified Reviewer | Istanbul, IstanbulProduct and Turkey distributor complaint
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Verified ReviewerResolved: Shoes are falling apart after purchase
Company fixed the issue and I have been provided with apology. Was offered a new pair at the same cost in return for the pair that was damaged
- Comforable
Preferred solution: Full refund
User's recommendation: Stay away
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cheadle, StockportReplacement
Hi
I have a pair of sketchers shoes which I purchased in February this year. Both shoes have small holes appearing at the front of the shoe.
I went to the store where I purchased the shoes and the customer service received was very bad asking me that this is due to wear and tear. I did explain that I have several pairs of sketchers shoes and none of them have this problem.
I feel that the quality of the shoe is poor as both pairs have holes appearing in them and only having them for six months I feel that the shoe quality should at least last more than six months . I would like the shoes to be replaced or some kind of credit look forward in response.
Best regards
Shahzad rashid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaSometimes the amount credited to your account is not worth the effort to get it. Also the shoes in question were not only defective, but no longer available.
User's recommendation: Be very very careful with what you buy. Is it a style that they are very familiar with manufacturing or is it something that they farm out to a lesser quality production company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brisbane, QueenslandReturn of shoes 3 times and still not happy
Preferred solution: Price reduction
Can't process my order
- I love style and comfort
- Poor web page
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Verified Reviewer | Buffalo, New YorkCan't get order through on line !
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Verified Reviewer | Mandeville, LouisianaNo discount applied at checkout
User's recommendation: Be careful with promotional discounts, they don't work.
Poor quality
- Comfortable
- Do not last more then 6 months
- Very poor quality
Preferred solution: Full refund
User's recommendation: Would not recommend Skechers Slip Ons, poor quality
Pissed consumer assistance was very good, thanks. Sketchers Australia were not efficient. I exp
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Verified Reviewer | Newcastle, Kwazulu-NatalNon delivery of goods
- Most comfortable shoe
- Delivery of goods
Preferred solution: Deliver product or service ordered
User's recommendation: Dont buy from them
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Verified ReviewerResolved: They wouldn’t give me the second pair 1/2 off
Preferred solution: Price reduction
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Verified Buyer | Durban, Kwazulu-NatalNo customer service
User's recommendation: No 0 recommendation
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Verified ReviewerResolved: Difficulty with return & chat service
Company fixed the issue and I have been provided with apology. Worked with what was on website until I found a place for returns
- Good value
- Returns almost impossible for refunds
Preferred solution: Full refund
User's recommendation: Make sure you order shoes that fit - returns are EXTREMELY DIFFICULT!!!!
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