Skechers - Shoes are falling apart within 12 days of purchase
I bought Skech-Air Stardust sneakers on 2/07/18 at famous footwear. My 6-yr-old has worn these shoes daily since the purchase.
The stars are coming off the bottom. We lost one star within one week of purchase. Another star came off today. I am a single mother.
We blew our entire shoe budget on these shoes that are falling apart. I want these shoes replaced with some better ones or at least get my money back. I spoke to a customer service representative with Skechers this evening and I was referred back to the store.
Thatโs not really accepting responsibility as an organization. I will go to the store as recommended, but these shoes were purchased on clearance and I am not sure they will do anything.
Reason of review: Bad quality.
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I bought a pair of Sketchers Shape-Ups for my husband. He tried them on, wore them around the house and then they disappeared into his closet, never to be worn again.
When COVID hit, that gave us more time at home and he went through his closet and got a big pile of stuff to get rid of & the Sketchers were in the pile, still new in their box. It had been too long to take them back to the store and stores were all closed anyway so I sold them on eBay. The buyer sent a message when they received them telling me that they received them, wore them out to take a walk around the block and that the soul of the shoe just disintegrated and fell off. I contacted Sketchers and they refused to help with a replacement.
Only offered a coupon for 30% off another pair. I will never buy Sketchers again.
If they don't believe in their own product enough to stand behind the pair of shoes, why should I spend even 70% of my hard earned money to buy their cheaply made shoes again? Not to mention, I am not only out the original cost of the shoes but also selling fees, shipping fees & having to refund the buyer in full for selling a defective product.
My shoes fell apart to will never buy again stay away.