Product: Skechers Customer Care Clear all filters (20 of 20 reviews match)
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Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service.
Shame on Skechers for hiring and keeping such rude bullies. I will never buy another pair of their shoes. Oh and my go walks sun faded from normal use. I dont live outside guys! Get it together Skechers. Photo is of just some of my recent purchases. I also buy or...
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christinac
christinac

A few more from this year alone. I also bought more kids, adults and even clothes.

1.3
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Skechers Customer Care
#1065421
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They charged my the full amount then only $20.I called to see why and they said because it's a partial payment that my card had been declined. I had plenty of money in the bank so I don't know how that was possible. The guy I talked to was very rude. I will never order...
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Skechers Customer Care
#1044956
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I live in Sparks Nevada and have brought Skechers shoes since shape ups was sad to see them go. Went to Skechers at ledgen mall was very disappointed in the service we received we buy shoes 2 times a year or so but for the last year we have been very disappointed and...
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1.4
Product
Skechers Customer Care
I didn't like
  • Employees were rude and uncaring
  • Pain after wearing them
#1039628
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Skechers - Pathetic in store experience

#1078030
Staff in Jersey Shore Premium Outlet store in NJ was extremely rude and also disrespectful to us. They in fact were not very happy when I was trying out multiple shoes and alleged that I was trying to steal shoes by opening multiple boxes. This happened on 22nd July 2017
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Skechers Customer Care Review

#935177
Poor customer service. One staff didn't know anything about the products when asked. The other experienced one just stationed herself at the counter with no intention to serve. There were only 2 customers in the store at that moment.
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Skechers Customer Care Review

#878581
3.5
Details
i came in the store to buy shoe, I was not greeted . There was one girl sitting on counter.. And when I was ready to check out , I was second in line and someone behind me.. The girl was still sitting on counter and playing with her phone.. the manager on duty was the only one checking people out but he did not even ask her to help hi check people out.
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Skechers Customer Care Review

#859380
2.9
Details
Waited 10 min to get the sneaker to try on they never brought them so i left wanted 2 pairs.waited too long.workers everywhere
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I walked in to Skechers in El Paso, Texas located on the corner of Geronimo and Montana obviously looking for a pair of shoes. I young lady whom I regret not getting her name attempted to help me when her beast of a boss interrupted her if anything to be rude and...
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3.1
Product
Skechers Customer Care
I didn't like
  • Boss
#943914
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I recently visited the Skechers located in spring field and I was terrible. I went in with my family which was a party of 7 and the associate AND the security started laughing and looking at us. They made not only me but my whole family uncomfortable. He was very rude....
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1.3
Product
Skechers Customer Care
#937397
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I tried several time over several months to email then regarding a problem with the several pairs of Go Walk 3 that I have purchased. They email you back telling you that they will respond within three business days. They didn't respond at all. It is like they...
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2.0
Product
Skechers Customer Care
#931610
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Below feedback is concerning the behavior and attitude of one of the branch sales staff in Skechers Dubai Outlet Mall branch. Last night at 7.30pm, I visited the branch to exchange a pair of ‘Twinkle studded’ shoes, which I bought earlier since the LED lights on one...
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2.9
Product
Skechers Customer Care
I didn't like
  • Service
#931254
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I live in Fort Worth TX and recently visited the Sketchers Outlet Store in Euless TX.I have worked in shoes before, I have managed shoe departments and stores. I have shopped for Corperate audits and this store would have failed. I was never so disappointed in the...
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3.0
Product
Skechers Customer Care
#924590
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I caught a guy from the back and asked him if he worked in the store and he got smart and said don't i have on a Skechers t shirt i couldn't tell by looking at the back of his shirt i think a yes or no would have done the trick and then i didn't get a thank you when i...
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1.0
Product
Skechers Customer Care
#913502
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Hi, I was at sketchers Indooroopilly today.one of the workers there was way too confident about her opinion and was not ready to listen and understand me.me and my whole family love sketchers, trust me we all have few pair of shoes each. i was there to show them the...
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Product
Skechers Customer Care
I liked
  • Colours and presentation
  • Quaility
I didn't like
  • Customers service
#910310
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