Product: Skechers Customer Care Clear all filters (0 of 42 reviews match)
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To whom it may concern, Over the years I’ve had the pleasure of purchasing Skecher products at DXL and have been very satisfied with your product. So when I found out that one of your stores is located around the corner from my office at 509 5th. Ave in NYC, I decided...
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1.0
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Skechers Customer Care
I didn't like
  • Customer service
#1416935
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Skechers - Not able too place my order from my phone

The young lady that answered the phone just Basically told me use another device our system is working fine !
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Skechers Customer Care
#1405250
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Skechers - Complain and dissatisfied

my niece was grabbing a ball of gum and she was really rude and disrespectful that’s made me want to leave when i was gonna purchase something and her name is Angelica and it happen today.
1.0
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Skechers Customer Care
#1401930
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Skechers - Rude workers

I was shopping in skechers because i had a gift card for several months that i still hadn’t used and hadn’t found anything i wanted so i asked a woman if she’d be interested in buying the gift card from me because i had no use for it. One of the workers rudely asked me to leave because this was considered “soliciting”! I was very offended and annoyed considering I don’t want any of their ugly shoes and was trying to get rid of it. I will never set foot in a skechers store again.
1.0
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Edinburgh, Indiana
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Skechers Customer Care
#1398150
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I walked into the store and needed help with a shoe. I seen a sales associate that was not busy and said hello can you help me? He looked at me up and down smirked and walked away and he proceeded to help a hispanic woman. I stood there in shock because I couldn't...
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Skechers Customer Care
#1395714
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I purchased 3 pair of Skechers shoes probably 3 yeard ago. I got down to my last pair which i put on a couple of weeks ago. For whatever reason they hurt my feet terribly. I sent an email to Skechers & have only received an automated response. At this point I will not...
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3.1
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Skechers Customer Care
I didn't like
  • Poor customer service
#1326178
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Skechers - Rude employee

When purchasing shoes spoke to me and handled me as I was stupid and continued treating me that way Shocked
2.3
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Skechers Customer Care
#1315571
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Skechers - No customer service

Placed an order... came totally wrong shoe and wrong size!! No help at all!! Just returned and got them someplace else..
2.5
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Diversity of Products or Services
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Skechers Customer Care
#1311787
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I went into the store in the tulare outlets last week and experienced the best customer service. The young lady greeted me soon as i entered , was very polite and altough the shoe i went looking for you no longer carried she managed to find just the right shoes for...
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4.9
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Skechers Customer Care
#1310684
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Today was the first time that I ventured off the 60 freeway to stop at the Skechers Outlet in Moreno Valley. They were open early which allowed me to stop on my summer trip heading back to Arizona. I found a great comfortable pair of dress shoes for work; my size...
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Skechers Customer Care
#1309649
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