Product: Skechers Customer Care Clear all filters (0 of 29 reviews match)
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I walked into the store and needed help with a shoe. I seen a sales associate that was not busy and said hello can you help me? He looked at me up and down smirked and walked away and he proceeded to help a hispanic woman. I stood there in shock because I couldn't...
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Skechers Customer Care
#1395714
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Today was the first time that I ventured off the 60 freeway to stop at the Skechers Outlet in Moreno Valley. They were open early which allowed me to stop on my summer trip heading back to Arizona. I found a great comfortable pair of dress shoes for work; my size...
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Skechers Customer Care
#1309649
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Went shopping at the Ontario Mills superstore was going in to the work section of shoes when I see a short blonde lady addressing an employee employee is trying to get some boxes she's carrying to the back this lady does not let her get to the back keeps taking to her...
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4.4
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Skechers Customer Care
#1264982
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Skechers - Disappointed

Wanted to return light ups which I bought for my son. Would not return and said they would only replace. Replacement takes forever and I have to pay shipping fees. Poor customer service. Return the defective shoes and earn continued service. *** me off and I’ll go elsewhere for child’s shoes.
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Skechers Customer Care
#1264645
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Skechers - Being ignored

I entered the shop and walked around to look for sports shoes for my husband. yet no one approached me even after 5 minutes. all 4 staffs are the store room eating tibits!! It is 2pm, not supposed to be their lunch time or tea time?! All staff in store room with door open and eating tibits???!!!
2.8
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Skechers Customer Care
#1214619
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Skechers - Not good

On 2/21/2018 I came to the greenwood mall store location and no one is in the store and doors are locked it was at 11:25am when I arrived and tryed calling the store to see if maybe they left a recording to explain why the store was not open and when I called customer service was put on hold
3.4
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Skechers Customer Care
#1194458
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When we first walk in we was welcomed by the every employee there.terriance very pleasant young lady said hello walked up to us and asking did we need help i said at that time not yell from across a room we didn't but late we did jarrad was there to help my husband to...
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4.8
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Skechers Customer Care
#1192394
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Security approach us to tell us they were going to close in ten minutes re approach the counter to pay and they had closed the cash register.She said they could not take credit card. Only cash i had 2pair of shoes that I needed. They never mention to us cash only!...
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2.8
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Skechers Customer Care
#1158184
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Skechers - Pathetic in store experience

Staff in Jersey Shore Premium Outlet store in NJ was extremely rude and also disrespectful to us. They in fact were not very happy when I was trying out multiple shoes and alleged that I was trying to steal shoes by opening multiple boxes. This happened on 22nd July 2017
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Skechers Customer Care
#1078030
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Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service.
Shame on Skechers for hiring and keeping such rude bullies. I will never buy another pair of their shoes. Oh and my go walks sun faded from normal use. I dont live outside guys! Get it together Skechers. Photo is of just some of my recent purchases. I also buy or...
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christinac
christinac

A few more from this year alone. I also bought more kids, adults and even clothes.

1.3
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Skechers Customer Care
#1065421
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