Product: Skechers Customer Care Clear all filters (24 of 24 reviews match)
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Skechers - Not good

On 2/21/2018 I came to the greenwood mall store location and no one is in the store and doors are locked it was at 11:25am when I arrived and tryed calling the store to see if maybe they left a recording to explain why the store was not open and when I called customer service was put on hold
3.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Skechers Customer Care
#1194458
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When we first walk in we was welcomed by the every employee there.terriance very pleasant young lady said hello walked up to us and asking did we need help i said at that time not yell from across a room we didn't but late we did jarrad was there to help my husband to...
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4.8
Product
Skechers Customer Care
#1192394
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Security approach us to tell us they were going to close in ten minutes re approach the counter to pay and they had closed the cash register.She said they could not take credit card. Only cash i had 2pair of shoes that I needed. They never mention to us cash only!...
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2.8
Product
Skechers Customer Care
#1158184
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Skechers - Pathetic in store experience

Staff in Jersey Shore Premium Outlet store in NJ was extremely rude and also disrespectful to us. They in fact were not very happy when I was trying out multiple shoes and alleged that I was trying to steal shoes by opening multiple boxes. This happened on 22nd July 2017
Product
Skechers Customer Care
#1078030
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Skechers, Ahh my love of the shoes  Ahh at their *** poor customer service.
Shame on Skechers for hiring and keeping such rude bullies. I will never buy another pair of their shoes. Oh and my go walks sun faded from normal use. I dont live outside guys! Get it together Skechers. Photo is of just some of my recent purchases. I also buy or...
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christinac
christinac

A few more from this year alone. I also bought more kids, adults and even clothes.

1.3
Product
Skechers Customer Care
#1065421
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They charged my the full amount then only $20.I called to see why and they said because it's a partial payment that my card had been declined. I had plenty of money in the bank so I don't know how that was possible. The guy I talked to was very rude. I will never order...
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Product
Skechers Customer Care
#1044956
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I live in Sparks Nevada and have brought Skechers shoes since shape ups was sad to see them go. Went to Skechers at ledgen mall was very disappointed in the service we received we buy shoes 2 times a year or so but for the last year we have been very disappointed and...
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1.4
Product
Skechers Customer Care
I didn't like
  • Employees were rude and uncaring
  • Pain after wearing them
#1039628
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I wear a size 11 and none of the skechers stores in my area have my size in the shape ups except in work shoes when called customer service to complain because i cannot take advantage of the buy one get second half off i was told basically to bad nothing we can do bad...
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ADAMGRANTwaretownnj
ADAMGRANTwaretownnj

sounds like your gunna need more than a shape up for your size 11 problem your overweight cleary if your inquiring about sketchers thats one strike next wearing sketchers is s...

1.0
Product
Skechers Customer Care
#969081
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I walked in to Skechers in El Paso, Texas located on the corner of Geronimo and Montana obviously looking for a pair of shoes. I young lady whom I regret not getting her name attempted to help me when her beast of a boss interrupted her if anything to be rude and...
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3.1
Product
Skechers Customer Care
I didn't like
  • Boss
#943914
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I recently visited the Skechers located in spring field and I was terrible. I went in with my family which was a party of 7 and the associate AND the security started laughing and looking at us. They made not only me but my whole family uncomfortable. He was very rude....
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1.3
Product
Skechers Customer Care
#937397
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