Calgary, Alberta
100% full Not resolved

Three weeks ago I bought 2 pair same shoes which are buy one get one 50% off.Shoe prize was CA $89.99 /each.

Related: Emailed skechers customer service several times, no response.

I paid CAD$ 70.86 for one and next for CAD$ 70.87 total is CAD$ 141.99. Two days letter I want to exchange one pair shoes and they don't have my size and I ask to them is it ok to give me money back and she told me that "you will get just CA$ 44.99 because that is our policy" then I told her I paid already that much for these shoes, then she told me if you want to take other shoes You can choose any shoes but it has to be under the CA$ 89.99 and I ask her If I choose $60 shoes then what happened my rest of amount and she told me that"we will give you credit/returns" then I agree with her suggestion but at that time I have work and I told her I will come tomorrow to take the shoes then again today I went there but I found another lady. I choose next shoes the cost was CA$49 and then when I came to the counter she told me you can get shoes but it has to be CA$ 44.99 you can not take more than this cost . She was so rude.

She told me that "I will find out your size shoe you can come tomorrow". She does not know how to treat the customer. I was upset and came back to the house. I did not take any shoes.

I find different rules different policy and different suggestions from the Shechers. Why the selling and returning policy is different? I am the regular customer of sports check I never face this kind of problem over there.

That was my first time in Skechers.Maybe that was the first and last.

Review about: Skechers Gowalk 2 Shoes.

I didn't like: Customers service.

Review #903201 is a subjective opinion of a user.

PRODUCT OR SERVICE Skechers Customer Care
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $71
Preferred solution Full refund

Had an Experience with Skechers?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Skechers - Shoe complaint Skechers "Hi, I baught sketcher sports shoes from elante mall chandigarh outlet about 4 months back. both my shoes ie. right and left have started tearing.I went to the outlet with the compaint,..." Read more Skechers Go Walk shoes create suction force to the ground causing falls Skechers "I have using a Skechers Go Walk shoe with Goga mat padding on the inside for the last 3 months or so. I liked the comfort of the shoes and..." Read more Skechers - Complaint Skechers "Dear Sirs I am writing to express my strong dissatisfaction with the shoes i bought from your store in Gurnee IL,I bought shoes 5 jun 2016 after 2 days wearing that..." Read more Skechers - Issue with Running Shoes and Customer Service Skechers "I have purchase Skechers shoes with Gel Top specially for running, barely after 5 months the Inner sole from both the shoes was torn and the Gel started spilling out...." Read more Regency Furniture - Damage furniture that they dont take the blame Regency Furniture "I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks..." Read more IMHO - I Can See Why Sears Won't Be Around Much Longer Sears "Went to purchase the Amazon Tap Alexa at Sear' After adding the product to the "Cart", a different product was reflected thereat : Naxa NX 319 Portable CD Player with..." Read more Living spaces is a fraud company Living Spaces "We purchased our furniture on 8/6/16 and purchased VIP Care for 147.00 told us seam separation would be covered - we call for our first claim in March 2017 because..." Read more Suddenlink - It rains, no internet Suddenlink "First my sister here at the house was charged for a speed that was half of what she was paying for, then it kept going out, then again, and it..." Read more